مديريت مديريت .

مديريت

Mystery Shopping

Mystery Shopping

training shoppers evaluate the quality of services anonymously from a general customer’s viewpoint. 1. Network of shoppers gathering atleast 1,000 shoppers in all  prefectures across the country. 2. Shopper training providing adequate training to shoppers so that they understand their mission and survey background in advance of the fieldwork. 3. diverse clients The followings are industries:
  • Financial institutions
  • Gas stations
  • Luxury brands
  • Fast food chains/restaurants
  • Car dealers
  • Hotels
  • Esthetic salons
  • Other retailing industries
  4. Customization of questionnaire   We propose the customized questionnaire to meet your demand based on our wide experience. 5. Solution recommending conducting the survey periodically to improve your service quality based on the PDCA (Plan-Do-Check-Act) cycle. To find your benchmark level, we also recommend conducting same survey to competitors.

 for more explanatations call me at : alr_ahmadi@yahoo.com



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